Website Terms & Conditions


This page (together with our Privacy Policy) sets out the Website Terms & Conditions on which we, Analytical Services International Ltd. (ASI) provide our services through our website (‘the Website’) and our ASI Laboratory Portal (‘the Portal’). Please read these Website Terms & Conditions carefully because your use of the Website and the Portal and any services you may request through the Website and the Portal is subject to these Website Terms & Conditions. We reserve the right to change these Website Terms & Conditions from time-to-time by changing them on this page. These Website Terms & Conditions were last updated on 9th May 2018. Use of your personal information submitted via the Website and the Portal is governed by our Privacy Policy.

1.1 Analytical Services International Ltd. incorporated and registered in England and Wales with Company No. 2704238 whose registered office is at 6 Baldwin Crescent, Camberwell, London, SE5 9LQ, UK.
1.2 Analytical Services International Ltd.’s VAT number is GB 523 9707 35.
1.3 You are responsible for making all arrangements necessary for you to have access to the Website and the Portal. You are also responsible for ensuring that all persons who access the Website and the Portal through your Internet connection are authorised to do so and are aware of these Website Terms & Conditions and that they comply with them.

2.1 All content included in or made available through the Website and the Portal such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of ASI and is protected by copyright, authors’ rights and database right laws.
2.2 You may not extract and/or re-use parts of the content of the Website and the Portal without our express written consent. In particular, you may not use

any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of the Website and the Portal without our express written consent.
2.3 You may also not create and/or publish your own database that features substantial parts of the Website and the Portal without our express written consent.

3.1 Subject to your compliance with these Website Terms & Conditions and your payment of any applicable fees, ASI grants you a limited, non-exclusive, non-transferable, non-sub licensable licence to access and make professional and non-commercial use of Website and the Portal.
3.2 All rights not expressly granted to you in these Website Terms & Conditions or any other Service Terms & Conditions are reserved and retained by ASI.
3.3 No part of the Website and the Portal may be reproduced, duplicated, copied, sold, re-sold, or otherwise exploited for any commercial purpose without our express written consent.
3.4 You may not misuse the Portal and may use the Portal only as permitted by law.

4.1 ASI may revoke, terminate or suspend (at our absolute discretion) your right to use the Website and the Portal without notice to you if ASI believes you have materially breached or do not comply with the terms of these Website Terms & Conditions or any other Terms & Conditions of Service.
4.2 Upon termination or suspension, you must immediately destroy any downloaded or printed extracts from the Website.

5.1 If you use the Portal you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer

and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password.
5.2 You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner.
5.3 You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the Portal.
5.4 You must not use the Portal: (i) in any way that causes, or is likely to cause, the Portal, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.
5.5 We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of any applicable laws, these Website Terms & Conditions or any other applicable terms and conditions, guidelines or policies.

6.1 Users of the Portal grant ASI a non-exclusive, royalty-free and fully sublicensable and transferable rights to audit de-identified patient data for the purposes of permissible research e.g. to review trends, reproduce, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. No moral rights are assigned under this provision.
6.2 You agree that the rights you grant above are irrevocable and survive termination of using the Portal.
6.3 You agree to indemnify ASI for all claims brought by a third party against ASI arising out of or in connection with the data that you supply except to the extent that any liability arises from our failure to maintain patient confidentiality.

7.1 We will exercise reasonable best endeavours to ensure that availability of the Portal will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the Portal may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
7.2. ASI will not be responsible for (i) patient safety (ii) losses that were not caused by any breach on our part, (iii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iv) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Portal.
7.3. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have results provided within a reasonable time or to receive a refund if services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.
7.4 Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

8.1 The Website Terms & Conditions shall be governed by and construed in accordance with laws of England & Wales. Disputes arising in connection with these Website Terms & Conditions (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the England & Wales courts.

9.1 We reserve the right to make changes to the Website, the Portal, Policies, Terms & Conditions including these Website Terms & Conditions, and Service Terms & Conditions at any time. You will be subject to the Website Terms & Conditions in force at the time that you use the Website and/or the Portal. If any of these Website Terms & Conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
9.2 Users accept that these Website Terms & Conditions may be revised and upgraded from time to time and hereby agree to all subsequent revisions, upgrades in perpetuity, following notification by ASI of any revisions and upgrades.

10.1 The Website Terms & Conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.

11.1 If you breach these Website Terms & Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Website Terms & Conditions.



Privacy Policy


What is this Privacy Policy for?

This privacy policy is for our website (‘the Website’) and our secure ASI Laboratory Portal (‘the Portal’) and governs the privacy of its users who choose to use it.

This privacy policy applies solely to information that may be collected by the Website and the Portal.  This policy will notify you of the following:

  • What personal information is collected from you through the Website and the Portal, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your personal information.
  • The security procedures in place to protect the misuse of your personal information.
  • How you can correct any inaccuracies in the information held by ASI.


Information Collection, Use and Sharing

We are the sole owners of the information collected via these sites. We only have access to collect information that you voluntarily give us via email, other direct contact from you and through registration for the Portal.
As used in this Privacy Policy, ‘Personal Information’ means your personal information or the personal information of another individual for which you have permission to access and provide to Analytical Services International Ltd (ASI), such as full name, date of birth, gender, job title, professional registration, telephone number, home address, IP address and email address.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organisation, other than as necessary to fulfil your request, e.g. provide a quotation, or undertake analytical work, or to ship an order/collection, or to confirm credentials, or to provide results. Please note that we will release your personal information if required to do so by law, or by search warrant, subpoena, or court order.
By registering for the Portal, Registrants consent to ASI verifying their registration details to authenticate their professional registration credentials and contact details with data held by their employers and professional bodies.
By contacting ASI you consent to us contacting you, we may contact you from time-to-time electronically in a variety of ways, such as by email, text message, or by posting email messages or communications on the portal to tell you about new business developments, services or changes to this privacy policy.


Your Access to and Control over Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or the phone number given on our website and the portal:

  • See what data we have about you, if any.
  • Change and/or correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.



We take reasonable precautions to protect your personal information to prevent unauthorised access, modifications or misuse. When you submit information via the Website or the Portal, your information is protected both online and offline. You can verify this by looking for the lock icon in the address bar and looking for “https” at the beginning of the address of the Website and the Portal page.
While we use encryption to protect information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job or respond to your request are granted access to your personal information. The computers/servers in which we store personal information are kept in a secure environment.


Use of Cookies and Social Media Platforms

The Website and the Portal do not use cookies.
The website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Communication, engagement and actions taken through external social media platforms that the websites and its owners use are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.


Resources & Further Information


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at + 44 (0)20 8725 2845 or at